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  1. #1
    Kasi Sembat..!
    Join Date
    Mar 2006
    Posts
    6,322
    mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of
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    lagi jawatan kosong... exec & engineer

    salam... ader lagi jawatan kosong... kali nie wa nyer member plak...

    kalau btol2 berminat, INsyAllah boleh dibantu....

    Salam semua,

    Peluang kerja di syarikat saya : -


    Konsortium Jaya Sdn Bhd is a subsidiary of Lityan Holdings Berhad is a
    leading IT Service Provider in the Information and Communications
    Technology (ICT) sector. Established in 1993, the company made its
    debut on the Second Board of the Kuala Lumpur Stock Exchange on March
    1st, 1994 and moved to the Main Board on November 1st, 1999 and is
    categorized under the Technology sector of the Bursa Malaysia.
    Lityan's enviable track record underscores its capability to
    undertake, deliver and manage large scale ICT projects both locally
    and overseas

    Lityan has evolved into a dynamic business group committed to the
    development of the ICT industry. Our ability to harness the synergies
    between its varied businesses has seen it transform itself to become
    an integrated solutions provider in niche markets. Lityan's subsidiary
    and associate companies are involved in the three (3) main
    competencies: ADVANCED TECHNOLOGY, SYSTEMS INTEGRATION & MANAGED
    TELECOMMUNICATIONS

    If you are keen to maximize your potential, we are pleased to offer
    you the opportunity to excel in the following position:

    1. First Level Support Executive ( 8 vacancies)

    Responsibilities:
    Customer Care Center single point of contact (SPOC).
    Operation is 24x7 basis.
    Responsible for receiving and acknowledging customer complaints for
    both National and International operations.
    Manage the helpdesk tickets.
    Analyze and filter customer complaints according to categories (eg,,
    high level complaints, technical issue and general query).
    Resolve simple problem related to general query.
    Escalate to other departments for complaint related to high level
    complaints and technical issue.
    Feedback / update Customer Care Centre on the progress of the
    received complaint.
    Inform the Customer Care Centre of any on-going activities that may
    cause service disruption.
    Maintain the database of customer complaints.
    Produce report.

    Requirement
    Candidate must possess at least a Diploma or Bachelor's Degree in
    Engineering (Computer/Telecommunication) or equivalent.
    # At least 1-2 year(s) of working experience in the related field is
    required for this position.
    # Preferably Junior Executives specializing in Technical & Helpdesk
    Support or equivalent.
    Willing to work in Cyberjaya and shift.

    2. Next Generation Network (NGN) Surveillance Engineer ( 8 vacancies)

    Responsiblities:
    Responsible for 24x7 alarm monitoring and control for the NGN
    Network which includes National and International softswitches (SS),
    access gateway (AG) and other core network elements.
    Manage Trouble Ticketing upon alarm detection / Work Order System
    for Field Operation support and keep record of all activities
    Ensure genuine alarm detection by confirming if alarm detected is
    due to change request (CR) or planned maintenance activities.
    Perform first level troubleshooting and analysis on the genuine
    minor and major fault detected during network surveillance activities.
    Escalate the fault to Back Office if the fault failed to be restored
    within the agreed SLA (Service Level Agreement) time.
    Notify Shift Leader and Front Office Manager immediately once
    critical fault is detected.
    Handle customer complaints related to technical issue escalated from
    Technical Helpdesk and inform Technical Helpdesk upon resolving.
    Responsible for network performance monitoring and alert Performance
    Management Department of service degradation.
    Responsible for traffic management through real-time traffic
    monitoring and control.
    Perform remote routine maintenance for the softswitches (SS) and
    access gateway (AG) on a scheduled basis.
    Perform the function of technical helpdesk to receive and
    acknowledge customer complaint (only applicable for midnight shift).
    Reporting (eg. Fault report, shift report, management report etc.).
    Willing to work in Cyberjaya and shift.

    Requirements:
    Candidate must possess at least a Bachelor's Degree, Post Graduate
    Diploma or Professional Degree in Engineering
    (Computer/Telecommunication) or equivalent.
     At least 3 years of Network Surveillance working experience with 2 years
    Experiences in Huawei Telco products operations and maintenance is
    added advantage.
     Experience with major EMS or NMS system
     Knowledge of NGN and IMS Fundamentals NGN and IMS technology,
    system architecture, NGN and IMS application service, network
    topology, interface protocol.
     Able to perform the fault identification, classification and
    troubleshooting skills on the core network.
     Able to work independently and resolve issues with minimum escalation.
     At least 2 years experience in real-time traffic management.
     Able to perform traffic control such as traffic re-routing and call gapping.



    Interested applicant are invited to submit via e-mail a complete
    resume stating your expected salary together with a recent passport
    size photograph (n.r) to:
    Human Resource Department
    LITYAN HOLDINGS BERHAD (260002-W)
    Peremba Square Saujana Resort
    Sec.U2 Shah Alam 40150 Selangor.
    Email:[email protected] / [email protected]
    URL: www.lityan.com.my
    PAMM 120x600

  2. #2
    ~ Aktifkan Dirimu!!! ~
    Join Date
    Apr 2008
    Location
    cheraxz
    Posts
    13,808
    alonso is a splendid one to behold alonso is a splendid one to behold alonso is a splendid one to behold alonso is a splendid one to behold alonso is a splendid one to behold alonso is a splendid one to behold alonso is a splendid one to behold alonso is a splendid one to behold
    My Mood
    Happy
    Post Thanks / Like
    gaji mst kencang ni...:026:

  3. #3
    NoGold Football Club
    Join Date
    May 2007
    Location
    Selayang-Kota Damansara-Kajang-Muar
    Posts
    4,170
    putat76 is just really nice putat76 is just really nice putat76 is just really nice putat76 is just really nice putat76 is just really nice
    My Mood
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    Quote Originally Posted by mattop View Post
    salam... ader lagi jawatan kosong... kali nie wa nyer member plak...

    kalau btol2 berminat, INsyAllah boleh dibantu....
    uit aku nak try leh tak mattop
    tapi leh ke nak nanti nak tengok nogold ek
    Dengan izin ALLAH aku makan tengahari dengan POUND makan malam dengan USD Amin :1:
    I'm good friend like a computer
    I 'enter' ur life,
    'save' u in my heart,
    'format' ur problems,
    'shift' u 2 opportunities
    and never 'delete' u from my memory

  4. #4
    Kasi Sembat..!
    Join Date
    Mar 2006
    Posts
    6,322
    mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of
    Post Thanks / Like
    try ler... maner tau ader rezeki..

    member aku tuh kira GM tuh... huhuhu...


    Quote Originally Posted by putat76 View Post
    uit aku nak try leh tak mattop
    tapi leh ke nak nanti nak tengok nogold ek

  5. #5
    Kasi Sembat..!
    Join Date
    Mar 2006
    Posts
    6,322
    mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of mattop has much to be proud of
    Post Thanks / Like
    musti kencang maaa...


    Quote Originally Posted by alonso14 View Post
    gaji mst kencang ni...:026:

  6. #6
    NoGold Football Club
    Join Date
    May 2007
    Location
    Selayang-Kota Damansara-Kajang-Muar
    Posts
    4,170
    putat76 is just really nice putat76 is just really nice putat76 is just really nice putat76 is just really nice putat76 is just really nice
    My Mood
    Confused
    NG Hall of Fame
    Post Thanks / Like
    Quote Originally Posted by mattop View Post
    try ler... maner tau ader rezeki..

    member aku tuh kira GM tuh... huhuhu...
    uit ye ke
    nak kena buat resume power gak ke

    ke nak buat resume kelentong gak :011:
    Dengan izin ALLAH aku makan tengahari dengan POUND makan malam dengan USD Amin :1:
    I'm good friend like a computer
    I 'enter' ur life,
    'save' u in my heart,
    'format' ur problems,
    'shift' u 2 opportunities
    and never 'delete' u from my memory

  7. #7
    ~ Aktifkan Dirimu!!! ~
    Join Date
    Apr 2008
    Location
    cheraxz
    Posts
    13,808
    alonso is a splendid one to behold alonso is a splendid one to behold alonso is a splendid one to behold alonso is a splendid one to behold alonso is a splendid one to behold alonso is a splendid one to behold alonso is a splendid one to behold alonso is a splendid one to behold
    My Mood
    Happy
    Post Thanks / Like
    Quote Originally Posted by mattop View Post
    musti kencang maaa...
    harapan tinggal harapan jela nie:041:


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